Transfers

Registration Policies

There are NO REFUNDS. If you cannot attend the race for any reason you have the opportunity to transfer your registration to another person, less a transfer fee of $10. You may initiate the transfer by logging into Race Roster and clicking the TRANSFER option on the Registration Page. This will initiate an email to the person you are transferring to who will then pay the registration fee and once that is completed you’ll be reimbursed your registration fee less the $10 transfer fee.

Race Roster Enhanced Refund Protection Program

The event is protected from most cancellations by the Race Roster Enhanced Refund Protection Program. Participants who enroll in our refund program during registration will be refunded if they are unable to attend due to a variety of unforeseen circumstances such as; Injury & illness, COVID-19, Severe weather, Work travel conflict, Layoffs/termination, Mecand hanical breakdown.

Confirm
Confirmation

To check your registration status or have your registration confirmation resent please click on the link here. CONFIRM REGISTRATION

Cancellation Policy

There is a NO refund policy regardless of the reason. However, you may protect your personal race registration in case of injury, emergency, or hardship that forces you to withdraw from the race. This protection is available in the registration process by adding the optional insurance offered. It must be done when you register! A Good Run has acquired insurance to protect against cancellation due to major disasters such as flood, fire, earthquake. In this case you will be refunded your registration less processing fees (Covid-19, or other infectious diseases are not covered).

Frequently Asked
Questions (FAQ)

What are my packet pickup options? Packet Pickup and other activities are held at the Expo on Friday at Lagunitas Brewing in Petaluma between noon and 6:00pm. Its free and open to the public. There will be a Beer Mile demo and Q & A session with World Champion Beer Milers and other fun activities and exhibits, music and beer specials in the Lagunitas Tap Room. There is also an early packet pickup option on Thursday at Sports Basement in the Presidio (San Francisco) and a race day packet pickup option for a small fee which can be paid for in your registration.

What do I need to bring to pick up my Race Packet?
You must bring your Drivers License (or other legal photo ID) to pick up your packet.  We also recommend bringing your registration confirmation email.  Your packet includes your bib and race shirt and team item if applicable. We suggest looking up your bib number in advance to expedite the bib process. Bib numbers will be available the week of the event online and at packet pickup. Look up your bib number. 

What if I cannot make it to a packet pickup?
If you are unable to attend the Early Packet Pickup or the Expo, a friend, family member or teammate may pick up your packet for you.  They MUST bring a copy of your ID and confirmation email. One additional packet may be picked up per person unless you are on an official team picking up for teammates.  Picking up more than 2 packets will require a $10 fee, unless you are on a registered team.

I signed up for Race Day Packet Pickup. Can I attend Early Packet pickup or the Expo instead?  Yes, packets will be available at all locations and if you paid for Race Day or Early PPU.

How do I add one of these paid options to my registration?
You can log into your existing registration page in RunSignUp and then select Products from the menu options.  Paying in advance online saves everyone time! 

I purchased the Brewfest or Winefest option.  Where do I pick it up?  
You will pick up your tasting glass and wristband for the Brew or Winefest at the check-in tent after the race in the Barlow Event Space located off Pink Lady Ct. behind the brewery tents. The number purchased will be indicated on your bib tear off stub which is used to redeem your glass. If you purchased any glasses for guests they must be with you during pickup and all persons must have their ID with them for age check. You may purchase a Brew or Winefest ticket and glass at the event as long supplies last.

I cannot attend the race.  What are my options?
There are NO refunds or deferrals unless you purchased race cancellation insurance when you registered for the race and meet the qualifications for cancelling. You can find more information here in the terms and conditions and in your email confirmation.

Transfer your registration
You may still transfer your registration to another person in advance by logging back into your race registration and selecting Transfer.  Then complete the process and a new link will be sent to the new registrant and once they register you will be reimbursed.  You may also attend the Race Expo on Friday at The Barlow and go the solutions desk.  

Can I transfer my Brewfest ticket?
Yes, you can log back in and select transfer for your Brewfest ticket and the process is the same as with a race entry. See the Transfer link below. You can also do it in person but the new person must come with a copy of the original registrants ID and registration confirmation to make the transfer. 

How do I register my dog in the Wagging Tails division? You may add your dog to your registration by selecting the Wagging Tail option for $30 which includes the dog bandana race bib, dog treats and water bowl. Your dog may run in the 3k or the 10k with you on leash and must be wearing their bandana to be eligible for the prizes offered.